Important information on IQOS and lil SOLID

 

PMI offers a variety of quality, scientifically substantiated smoke-free products that are much better choices than continued smoking. Our vision is that our smoke-free products will one day replace cigarettes.

1.       Cigarette smoking causes serious diseases and is addictive. Without question, the best decision any smoker can make is to quit tobacco and nicotine use altogether.

2.       Minors should not use tobacco or nicotine in any form.

3.       PMI’s smoke-free products are for adults who would otherwise continue to smoke or use other nicotine products.

4.       We do not offer PMI’s smoke-free products to people who have never used tobacco or nicotine products or who have quit using tobacco and nicotine products. Our smoke-free products are not alternatives to quitting and are not designed as cessation aids.

5.       PMI’s smoke-free products are not risk free and contain nicotine, which is addictive. Switching to a smoke-free product is, however, a better choice than continuing to smoke.

6.       We support our adult smoke-free product users in their journey to full conversion through education and guidance.

7.       For consumers to experience the benefits of smoke-free products, they must switch completely and abandon smoking permanently.

8.       We inform consumers of all relevant safety information about our smoke-free products.

 

Please read more about Good Conversion Practices for PMI’s smoke-free products here.

 

SAFETY WARNINGS AND INSTRUCTIONS

Tobacco and Nicotine

  • Tobacco sticks contain nicotine, which is addictive.
  • IQOS and tobacco sticks are not risk-free.
  • The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.
  • Some users of IQOS and tobacco sticks reported experiencing abdominal pain, chest pain, choking sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.
  • Nicotine-containing products should not be used by people who have or are at risk of heart disease, are diabetic, are epileptic, or are experiencing seizures.
  • Nicotine-containing products should not be used during pregnancy or while breast-feeding. If you are pregnant, breast-feeding, or think you may be pregnant, you should quit tobacco and nicotine use altogether.
  • Stopping smoking or switching to IQOS and tobacco sticks or other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole).
  • If you have questions about whether you should use IQOS and tobacco sticks given an existing health condition, consult a health care professional.

Use of tobacco sticks

    Only use:

  •  IQOS 3 DUOTM or earlier generation devices with HEETSTM sticks,
  •  lil SOLIDTM with FiitTM tobacco sticks.

    Never use:

  • IQOS or lil devices with a cigarette or similar products. 
  •  Do not modify HEETS sticks and Fiit sticks in any way or add any substance to HEETS sticks and Fiit. 

Doing so may result in injury.

 

Prior to use of a product, users should read the full safety warnings and instructions, which contain important safety information about the use of the product:
Safety Warnings & Instructions for IQOS 2.4+
Safety Warnings & Instructions for IQOS 3
Safety Warnings & Instructions for IQOS 3 Multi
Safety Warnings & Instructions for IQOS 3 DUO
Safety Warnings & Instructions for lil SOLID 
Firmware Licence Agreement

 

Battery Degradation

IQOS and lil devices, including holders, contain a lithium-ion battery. The lithium-ion battery in the devices is a consumable component that degrades with usage and age. This is a natural process common to all rechargeable lithium-ion batteries. As the battery ages, the active ingredients inside the battery become less capable of retaining energy, resulting in a permanent decrease in maximum battery capacity and usable energy. In addition, the active ingredients become less effective in delivering energy, resulting in a decrease of the battery’s ability to provide sufficient power for electronic device components to operate. As a result, where relevant, the duration of experience may appear to be shorter, the number of puffs or experiences  with one full charge may appear to be fewer, the second consecutive use might be shorter or missing, or some device features may not perform.

The battery is a chemical system that requires certain temperature ranges during charge and discharge to work optimally and minimize battery capacity degradation over its lifetime. Although your device has a specific operating range within which the device will function, operating at the extreme ends of this range will degrade your battery faster. Your device comes with customized software to control the charging parameters in order to maximize the life of your device. These algorithms can support the longevity of your battery life, but they can still never fully mitigate the normal aging mechanisms of lithium batteries. High and low temperature operation of your device will accelerate the natural degradation of your battery. Even if you do not use your device the batteries contain chemical systems which can still degrade over time. In order to slow the battery degradation process, we recommend charging your device within the recommended temperature zone, not keeping it discharged for long periods of time and using the charging cables and power adaptors that come together with the device as per the user guides.

Please read more on important information in FAQ here.

You will find consumer communication around the website that come from the following sources:

Studies* showed that the satisfaction of those who switched completely to IQOS is comparable to those who continued to smoke cigarettes.

* Source: 3 month clinical studies conducted in US and Japan with 160 adult smokers each under real conditions (ambulatory).

IQOS leaves significantly less stains on your teeth* than cigarettes. Important information: If teeth are already stained, switching to IQOS will not reverse the colour of those stains.

* Source: non-clinical laboratory study conducted in Switzerland with human teeth and the most widely used dental composites. Contrary to real world conditions, teeth were not exposed to other staining substances such as coffee, tea or wine, which may influence the results.

Smokers who switched to IQOS say that there is less unpleasant feeling and aftertaste left in their mouth compared to after finishing smoking a cigarette*

* Source: Online survey conducted by third-party research agencies in 2015, 2016 and 2017 among 3.344 IQOS users in Japan, Switzerland, Italy, Romania and Russia.

IQOS has no negative impact on indoor air quality.*

* Source: PMI study conducted under ISO standards simulating real-world scenarios and based on threshold limits established by existing air quality guidelines.

IQOS emits 95% less harmful chemicals compared to cigarettes.*

* ”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.  See Important Information on IQOS.com

IQOS emits significantly lower levels of harmful chemicals compared to cigarettes.*

* Source: Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. See Important Information on IQOS.com.

Switching completely to IQOS presents less risk to your health than continuing to smoke.*

* Source: Based on the totality of evidence available for IQOS in comparison with continuing to smoke.

Switching completely to IQOS is less harmful than continuing to smoke.*

* Source: Based on the totality of evidence available for IQOS in comparison with continuing to smoke.

Switching completely to IQOS presents less risk to your health than continuing to smoke. IQOS emits 95% less harmful chemicals compared to cigarettes.*

* ”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. It does not necessarily equal a 95% reduction in risk. See Important Information on IQOS.com

Switching completely to IQOS is less harmful than continuing to smoke. IQOS emits on average 95% lower levels of harmful chemicals compared to cigarettes.*

* Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. It does not necessarily equal a 95% reduction in risk.

IQOS has extensive and robust clinical evidence* showing that using IQOS presents less risk to your health than continuing to smoke.

* Source: Based on the totality of evidence available for IQOS in comparison with continuing to smoke.

Switching completely to IQOS is a better choice to your health than smoking.*

* Source: Based on the totality of evidence available for IQOS in comparison with continuing to smoke.

Cigarettes burn tobacco, which produces high amounts of carbon monoxide.
IQOS doesn’t burn tobacco, producing on average 98% less carbon monoxide (CO) and significantly lower levels of other harmful chemicals compared to cigarettes.* 

* Source: We measured the levels of certain harmful chemicals prioritized for reporting by renowned public health organizations, and these are reduced on average by 95% compared to the smoke of a cigarette (nicotine excluded).  

Cigarettes burn tobacco, which produces high amounts of carbon monoxide. IQOS doesn’t burn tobacco, producing on average 98% less carbon monoxide (CO) and significantly lower levels of other harmful chemicals compared to cigarettes.*

* Source: We measured the levels of certain harmful chemicals prioritized for reporting by renowned public health organizations, and these are reduced on average by 95% compared to the smoke of a cigarette (nicotine excluded).

lil SOLID produces less smell than cigarettes.*

* Source: Study conducted in Russia with 326 legal age smokers and heated tobacco users, September 2020. 

lil SOLID leaves less lingering odor in the air and on my surroundings than cigarettes.*

* Source: Study conducted in Russia with 326 legal age smokers and heated tobacco users, September 2020. 

lil SOLID leaves less lingering odor on my hands, hair and clothes than cigarettes.*

* Source: Study conducted in Russia with 326 legal age smokers and heated tobacco users, September 2020.

lil SOLID emits significantly lower levels of harmful chemicals compared to cigarettes.*

* Source: Reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. See Important Information on IQOS.com.

lil SOLID 2.0 emits on average around 95% lower levels of harmful chemicals compared to cigarettes.

* Source: Reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. See Important Information on IQOS.com.