Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Experience
Experience IQOS without commitment, guidance and support.
Discover IQOS In-store
Our experts are on hand to walk you through the basics and get you started on your IQOS journey.
Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Troubleshooting *
Online troubleshooting tools for you to fast-track fixing your device.
Product care
Ways to care for your device.
* Services available upon device registration. Terms and conditions apply.
Want to chat?
We’re here for you in-store or at your fingertips. You choose.
