Back to all questions

Is IQOS Support a closed community area?

No, it’s not. IQOS Support is part of IQOS where all your services and privileges can be found.
This is why you do not have to or cannot register specifically for IQOS Support.

Go to Home Page

Back to all questions

Was this information helpful?

Glad to know this article helped.

Thank you for letting us know.

Use our live chat

Can‘t find what you are looking for?

Contact our IQOS experts.

Contact hours

Monday to Friday08:00 to 21:00

Contact us

This product is not risk-free and only for adult smokers. HEETS tobacco sticks contain nicotine, which is addictive.

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.

Month

Please insert a value

Year

Please insert a value

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Germany who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Privacy Notice Company Information

.no-js-show { display: block !important; }

JavaScript seems to be disabled in your browser. You must have JavaScript enabled in your browser to utilize the functionality of this website