Back to Registration and account

How do I receive the free HEETS/TEREA from the IQOS registration offer?

The IQOS registration offer with free HEETS/TEREA trial packs is exclusively for new customers who register for the first time in the IQOS database on

When you place your first order with, you will automatically receive 2 trial packs of HEETS/TEREA together with your ordered device. No further registration is necessary here.

Registration is quick and easy and is described step by step. New customers need the device number of their IQOS kit and a mobile phone number to which a confirmation code will be sent.

After successful registration, new customers will receive the free HEETS/TEREA trial by post, usually within 1-3 working days.

Was this information helpful?

Glad to know this article helped.

Thank you for letting us know.

Use our live chat

Can‘t find what you are looking for?

Contact our IQOS experts.

Contact hours

  • Monday to Friday 08:00 to 21:00

Contact us