An IQOS Refreshed device is an IQOS tobacco heater that has already been used (e.g. as a demonstration device in the trade) and has been returned to IQOS. Each of these devices is tested, cleaned and disinfected by IQOS experts to the highest standards.
Philip Morris does not declare refurbished IQOS Refreshed devices to be new. There may be slight signs of use on the surface and/or packaging.