Convenient delivery options. Which one will you pick?

Discover delivery options with improved convenience

We're always happy to see you at IQOS Stores, and we often have a surprise or a small extra gift for you there. However, if you don't feel like going out, no problem – orders placed via our e-shop are delivered fast and easy, and they now include delivery by the popular Zásilkovna!

We have teamed up with Zásilkovna to provide you with a highly convenient delivery service. There's no need for you to wait for the courier at home. Instead, you can pick up your order at the closest pick-up point. In addition, Zásilkovna now accepts cash-on-delivery payments.

Buy TEREA sticks in our e-shop today, and try out the delivery options we offer!

Buy TEREA sticks

WHAT SHIPPING OPTIONS DO WE OFFER AND WHAT ARE THE DELIVERY TIMES?

Orders over CZK 1,490 will be delivered to the pick-up point within the Czech Republic for free.
Orders up to CZK 1,490 will be delivered to the pick-up point within the Czech Republic for CZK 49.
Cash-on-delivery is currently free for this shipping option.

Why choose Zásilkovna?

Orders over CZK 1,490 will be delivered within the Czech Republic for free.
Orders up to CZK 1,490 will be delivered within the Czech Republic for CZK 79.
Cash-on-delivery is currently free for this shipping option.

Orders over CZK 1,490 will be delivered within the Czech Republic for free.
Orders up to CZK 1,490 will be delivered within the Czech Republic for CZK 99.
Cash-on-delivery is currently free for this shipping option.

Delivery by DPD courier

Fast delivery

We deliver 90% of orders are the next working day.
We prepare orders received from Monday to Friday the same day (if we receive your order by 5:00 p.m. - DPD or 3:00 p.m. - Zásilkovna) or the following working day.
Orders received on the weekend will be processed during the following working days.

Discover special offers on IQOS kits

Why choose Zásilkovna?

Large network of pick-up points

Plastic-free packaging

No waiting for the courier

Delivery to self-serve pick-up boxes is currently not available due to age verification requirements. We are working hard to find a solution.

Delivery by DPD courier

Delivery to the address

Plastic-free packaging

It offsets 100% of the carbon footprint

Buy and get a rebate!

IQOS CLUB will refund a part of the price you pay in the form of wallet points*. The rebate for accessories comes to 3%, and you'll get as much as 5% back for tobacco sticks.

Discover the benefits of IQOS CLUB

Want to know more about delivery options? See answers to frequently asked questions.

*5 % cashback from paid amount is related to the purchases of bundles or packs of tobacco sticks for IQOS or pods for IQOS VEEV. All other purchased goods are subject to 3 % cashback from paid amount in the form of points. The offer is limited, you can collect a maximum of 170 points every month. The offer is available for IQOS CLUB members only. 