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This website contains information for adult smokers who are interested in alternative methods of enjoying tobacco, with the aim of providing them with relevant information about the smokeless IQOS product, so that they can made an informed decision about switching to this product from conventional cigarettes.  For adult smokers, IQOS is a source of information about how to use and care for their IQOS device. There is also a map of shops, a list of frequently asked questions and the contact details of our Customer Care Center. 


In order to enjoy this page in full, you must register. 

By registering at , you gain access to the SHOP section, where you can order HEETS, TEREA and Fiit tobacco sticks, e-liquids, IQOS, IQOS VEEV and lil SOLID devices and accessories. More information about ordering options is provided in the IQOS General Terms and Conditions.

In connection with your registration, we will process some of your personal data, specifically your name, surname, mailing address, date of birth, e-mail address and telephone number. The purposes for which we obtain and process your personal data and other related information are available in the PMI Consumer Privacy Policy. 

Do you want more?  Become an IQOS CLUB member. 

Once you are registered, you can grant consent to being contacted by telephone and receiving additional information via e-mail or other electronic means (e.g. SMS, push notifications). If you are interested, you can grant this consent voluntarily during personal registration or at any time later in your profile at 

If you grant consent, you will become an IQOS CLUB member with a whole range of exclusive benefits. You will be the first to find out about new products, new services, special promotions and events, as well as offers to participate in consumer surveys. 

And there are many more interesting offers in the works. Allow us to inform you about them. Thank you kindly in advance. 

If you change your mind, you can withdraw your consent at any time directly in your profile or by calling the toll free number of our Customer Care Center at 0800 400 600. 

More information about club benefits is available here.