What do the lights on my IQOS mean?

The different lights from an IQOS indicate the status of the Holder and the Charger. They light up depending on: the battery status, if a reset is being performed, if the device is outside the operating temperature range or if there is a malfunction. If the light is blinking in red, we recommend contacting our IQOS experts.

Let's chat

Can’t find what you’re looking for?

Contact our Customer Service team

Live chat hours
Everyday5.00 am to 6.00 pm
OTHER WAYS TO CONTACT US
, size='2048.2048'
We use cookies to give you a personalized experience (to suit your online behavior on this, and other, sites) for our ads, content, and communications; to improve the site; and to operate the site, and remember your preferences. If you want this, you can “agree to all”. Any personal data about you will be used as described in our Privacy Notice. You can change your mind at any time by clicking “Cookie preferences” . If you want to know from individual cookies, find it at "List of individual cookies".