What kind of product is IQOS?

IQOS is an alternative for adult smokers who would otherwise continue to smoke. It is not for people who have quit smoking or have never smoked. IQOS is our most advanced smoke-free product that uses sophisticated electronics to heat tobacco instead of burning it. IQOS and tobacco sticks are not for minors. Please refer to Important Information section for details.

Let's chat

Can’t find what you’re looking for?

Contact our Customer Service team

Live chat hours:

  • Every Sunday – Thursday 9AM to 6PM

OTHER WAYS TO CONTACT US