How can I check the charge level of the battery?

To check the charge level of the IQOS 3 Duo Pocket Charger, press & release the Pocket Charger Button. The Pocket Charger Status light will turn ON for 3 sec to indicate battery status: 4 LEDs = more than 75% charged 1 LED = low charge. Need to charge.

Let's chat

Can’t find what you’re looking for?

Contact our Customer Service team

Live chat hours:

  • Every Sunday – Thursday 9AM to 6PM

OTHER WAYS TO CONTACT US