The IQOS Cleaning Sticks help you to effectively clean your IQOS Holder in order to preserve its optimal performance. We recommend cleaning your device after every 20 uses. IQOS Cleaning Sticks comes in a convinient box of 30 units.
All orders placed before 12PM will be delivered within 48h, all orders placed after 12PM (or on week ends) will be delivered within 72h.
- MONEY BACK GUARANTEE –30 days to change your mind. You may ask to return items we have sold within 30 days of delivery for a full refund.
- STEP 1 –Only complete, functioning IQOS kits with no missing part (IQOS holder, IQOS pocket charger, plug, cable, cleaning tool) may be returned.
- STEP 2 –Click on “Return” in the ‘My orders” section of the iqos.com website. A return label will be made available shortly after your request in the “My orders” section.
- STEP 3 –Check the return e-mail sent on your personnal e-mail account to learn more about the return procedure.
- STEP 4 –Drop off the parcel at the post office of your choice within 14 days following the initiation of the withdrawal process.
- A doubt or a question? Please call 0 800 814 814, 7 days/7 from 8am to 10pm.