Discover the benefits of the IQOS application

Raise your IQOS experience to the next level.

What is the IQOS application?

The new IQOS application has been created to:

  •  Allow you to set up your IQOS based on your preferences;
  • Keep your IQOS up to date at all times;
  • Raise your IQOS experience to the next level.

The application can be simply accessed through our website, using a USB cable or Bluetooth™ (or the Bluefy browser if you're an iOS user). There is no need to download any software.

Discover IQOS App

The application can only be launched using the Google Chrome or Bluefy (iOS) browser. 

Customize your experience!

Discover the application's awesome functions for your IQOS!

IQOS 3 DUO functions

  • Change the light mode.
  • Set the charger or holder vibrations to your liking.
  • Discover smart tutorials and tips on using or cleaning the device.

IQOS 2.4 PLUS functions

  • Set the charger or holder vibrations to your liking.
  • Change the light mode.
  • Discover smart tutorials and tips on using or cleaning the device.

IQOS VEEV functions

  • Select the vaping vibration mode.
  • Set the aerosol cloud size.
  • Change the light mode.
  • Find details about your device.


Can't wait? Start using the application straight away!

Select your device:


Version for smartphones running on Android.


Apple iOS

The version for smartphones running on iOS is available through the Bluefy browser.



Version for Windows and Mac OS. The application will connect to your IQOS via a USB cable (the cable you use for charging).


How to connect your device to the application?

Pairing your IQOS with the application is easy. Follow these steps: 


Charge your device
and log in. 

For everything to work properly, your IQOS needs to be charged to at least 25%. Once done, go to and log in. 

Select your device.

Log into your account, click on "My Devices", and select "View Details". After the application is launched, selected "Manage my device" and connect the holder to the pocket charger.

Pair the device. 

Afterward, proceed according to instructions given through the application. Done. You can now fully customize your experience based on your preferences. 

Keep your IQOS in a top shape

To perform without a glitch, your IQOS needs to be updated from time to time.

  • Updating improves performance.
  • It extends service life.
  • It takes only a few minutes.

Simply check through the IQOS application whether an update is available for your device.

More about firmware upgrade

Device update

The IQOS application is an easy way of updating your device. How to update your device?


Charge your IQOS to at least 50%.

Your device must be sufficiently charged for the update process to be completed successfully.

Launch the application and pair your device. 

Look up your device under "My Devices". After you find your device, click on "Manage my device" and connect to the application. 

Launch the update process. 

After pairing your device, check "About My Device" to see whether your device needs to be updated. Updating your device takes approximately 10 minutes. 


Yes, all of your IQOS devices with Bluetooth® can be paired with the IQOS application. 
If your device is connected, the application displays the message "Device Connected".

If the web-based application does not recognize your device despite the fact that it has already been registered, an error message is displayed with a request for reconnection or, if necessary, a request to change the connection method (for example change from Bluetooth® to USB).

The IQOS application may display a generic page showing a lists of all available IQOS devices. In that case, you have to select your IQOS™ model and follow the login procedure.

The web-based application for devices running on iOS is available only through the Bluefy browser. Download Bluefy, log into your account, and subsequently launch the application.

See the table to find out which functions you can use on your IQOS device.


Launch the IQOS application, update your device, and customize your user experience based on your preferences!

Discover the application

Interesting tidbits 

Extend the life of your IQOS

Updating the firmware can extend the life of your device. At the same time, you will be able to use the newest functions and features. 

Learn more

Customize your device with accessories

Discover color pouches, caps, and chargers for your IQOS 3 DUO. 

Discover accessories

Flavor of your choice

Have time to spare for a quick quiz? Answer a few questions and our Flavor Guide will tell you what HEETS flavors will please your taste buds the most.

Launch our Taste Advisor