How do I check the status and track my IQOS order?

Once your order has been packed and shipped, you can see the status of your order in the “My Orders” section of your account.
Once it’s shipped, you’ll also get a shipping confirmation with a shipment number and a link to track your IQOS order.

The information provided is subject to terms and conditions.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.