Instant Support
Start a chat or call, or text us at 707-707–expert assistance is here for you
whatever way you like.
Our IQOS Care Experts are available Monday-Saturday 9 a.m.-7 p.m. ET and Sunday 10 a.m.-6 p.m. ET for adults over 21.
¿Prefieres hablar en español? Estamos aquí para ti.
No question too small
IQOS Care Experts are available for adults (21+)
Monday-Saturday 9 a.m.-7 p.m. ET and Sunday 10 a.m.-6 p.m. ET.
Read our FAQ
Our FAQs are built to answer most of your questions that need answering. Open here.
Message us
Text us at 707-707. Solutions are a text away.
Live chat
Drop us a chat with your questions and we'll provide you with answers.
Call us
Sometimes, it's just easier to talk it through. Call us at 1-844-275-4767.