IQOS Accessibility Policy
IQOS is committed to making our website accessible for all legal age customers (21 years and older), including those with disabilities.
Consistent with this goal, we have taken several steps to increase its usability for those who access the web using assistive technology. We will continue to enhance our digital property to deliver accessible experiences.
If you experience difficulty accessing our website content, reach out to our Customer Care associates at 1-844-275-4767 for assistance and to provide feedback.
No question too small
IQOS Care Experts are available for adults (21+)
Monday-Saturday 9 a.m.-7 p.m. ET and Sunday 10 a.m.-6 p.m. ET.
Read our FAQ
Our FAQs are built to answer most of your questions that need answering. Open here.
Message us
Text us at 707-707. Solutions are a text away.
Live chat
Drop us a chat with your questions and we'll provide you with answers.
Call us
Sometimes, it's just easier to talk it through. Call us at 1-844-275-4767.