How do I change my account information?

You cannot change the phone number, name or surname associated with your account without the support of our IQOS Customer Care. To talk to an IQOS Care Expert, please dial: 1-844-275-4767
To change the email address associated with your account:

The information provided is subject to terms and conditions.

IQOS is the first and only tobacco heating system authorized by the US FDA as a Modified Risk Tobacco Product.*

*This does not mean that IQOS is risk-free or that the FDA has approved or endorsed IQOS.