Your first steps
with IQOS
ILUMA i ONE

How to use your new IQOS ILUMA i ONE

You have got your new IQOS ILUMA i ONE: Here’s how to use your IQOS ILUMA-i ONE for the first time.

1. Press and hold the ON/OFF button of your device for 4 seconds and then release; Your device Status Lights will turn ON slowly.

2. Before first use, fully charge your device for approx. 90 min following the enclosed Safety Warning & Instructions.

3. Slide to open the cap. Insert a SMARTCORE STICKTM up to the filter line, until the device vibrates and Light(s) pulse(s).

4. Preheating happens automatically after 1st vibration or by pressing the button for 1 second. The device is ready to use after the 2nd vibration.

5. During use, the Status lights will indicate the remaining time of your experiences. When the device vibrates and the light flash, you have 2 last puffs or 30sec left.

6. Once your experiences finished, remove the used SMARTCORE STICK™ and dispose as per Safety Warnings & Instructions.

7. Slide to close the cap.

IQOS 3 Multi charger lights

How to charge your IQOS ILUMA i ONE and how long to charge it

Follow these easy steps to ensure the optimal charging for your device:

1.Place the Holder in the Pocket Charger and ensure your device is turned ON.

2.During charging, the strip lights on the device will pulse.

3. If your device is fully discharged, the first light may take a few seconds to start blinking yellow. Once the device goes over 7% of charge, the color of the blinking light will change from yellow to white.

4. While charging, the status light blinks, indicating the level of the charge:

  • a. All 4 strip lights turn solid white: 100% charge level
  • b. 3 strip lights turn solid white: 75% charge level
  • c. 2 strip light turn solid white: 50% charge level
  • d. 1 strip light turn solid white: 25% charge level
IQOS 3 Multi charger lights

IQOS ILUMA i ONE Advanced features

FlexPuff

FlexPuff is a smart feature that is activated by default on new device and may extend your experience duration based on your usage pattern still within up to 6 minutes. Your device will automatically analyze the consumed volume of aerosol and might activate FlexPuff. If Flexpuff will be activated, then you will be granted with 4 extra puffs, that can be used within the remainder of the 6min. FlexPuff is designed to work with tobacco sticks. Activation and number of puffs depend on individual usage patterns, thus extended experience might not apply to all adult consumers and/or experiences. When the device vibrates and the light flash, you have 2 last puffs or 30sec left.

IQOS 3 Multi charger lights

How IQOS ILUMA i ONE works: usage tips

Inserting SMARTCORE STICKSTM

Make sure you only use SMARTCORE STICKSTM with your IQOS ILUMA i ONE. They are single use, so ensure you do not reinsert a used one.

Keeping device charged

Charge your IQOS ILUMA i ONE Pocket Charger with compatible AC Power Adaptor (sold separately) and cable on a daily basis.

IQOS ILUMA i ONE User Guide

That’s not all. There’s more useful information on our IQOS ILUMA i ONE User Guide.
Our IQOS ILUMA i ONE User Guide will let you delve deeper into how your device works and how to use it.

Having issues?

Troubleshoot your IQOS ILUMA i ONE

Want to chat?

We're here for you in-store or at your fingertips. You choose.

Location icon

Store locator

Find a local IQOS store with the store locator

Contact icon

Phone

Please contact our IQOS CARE team 10:00 - 19:00 Sat to Thursday  and 14:00 - 19:00 Fridays.
Tel. + 964 750 641 7333 (Korek)
+ 964 770 641 3333 (AsiaCell)

Contact icon

E-mail

Send your questions, and they will be answered shortly.

IQOS ILUMATM is designed to be used only with TEREATM sticks.
Do not ingest or disassemble TEREATM sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. More information on www.iqos.com