IQOS Partners in Luxembourg are usually open from Monday to Saturday. The stores are usually closed on Sundays and bank holidays. For detailed opening hours of a specific store, search for it online

- IQOS Partners are authorised third-party retailers or businesses like tobacco shops partnering with PMI to sell IQOS. They are operated independently by the partners. They usually offer a high level of services and product range, you can also find there IQOS experts that will guide you trough what IQOS is.

- Device Sellers are third-party retailers that sell IQOS devices. They are general or specialised retail outlets operated independently and often offer a limited product range.

IQOS Partner in Luxembourg sell the full range of ILUMA i devices, as well as IQOS Limited Editions, IQOS accessories. Our entire range of products is usually available at IQOS Partners while device sellers might have fewer products available. 

In Luxembourg, you can purchase IQOS devices at IQOS Partners or device seller. We recommend that you visit our flagship IQOS Partners if you want to check out our full device range, latest IQOS ILUMA i devices, IQOS limited editions, as well as full device support. Use our Store Locator to search for the nearest IQOS Partner or device seller in Luxembourg.

Yes, in Luxembourg you can test for free our full range of IQOS ILUMA i devices in our IQOS partner stores. For free expert advice on the device that best suits your needs, use our Store Locator.

In Luxembourg you can update the firmware/software at IQOS partner stores. Use our Store Locator to find the nearest store and filter by Device Services to see the IQOS Stores that offer this service.

Yes, at our IQOS partner stores in Luxembourg, our experts are happy to help you with your IQOS products. If your device is experiencing any issues and is still within the warranty period, our team will check it, diagnose the problem, and if it cannot be fixed, replace it free of charge under warranty.

You can also return used IQOS devices through our sustainability program.

Yes, at our IQOS partner stores in Luxembourg, our experts are happy to help you with your IQOS products. If your device is experiencing any issues and is still within the warranty period, our team will check it, diagnose the problem, and if it cannot be fixed, replace it free of charge under warranty.

You can also return used IQOS devices through our sustainability program.

Yes, at our IQOS partner stores in Luxembourg, our experts are happy to help you with your IQOS products. If your device is experiencing any issues and is still within the warranty period, our team will check it, diagnose the problem, and if it cannot be fixed, replace it free of charge under warranty.

You can also return used IQOS devices through our sustainability program.

A: Yes, in Luxembourg IQOS partner Stores have various services and campaigns available throughout the year. If you want to have more details, receive personalised offers, or if you have promotional codes to redeem in store, we encourage you to visit the nearest IQOS Partner Store that you can find using our Store Locator.