Your voice, your choice
Your freedom to choose alternatives to smoking is at risk.
The European Commission is considering new rules that could restrict or ban what you use today.
Make your voice heard!
Share your opinion in the official consultation before decisions are made.
Which ILUMA i device fits you?
Compare the IQOS ILUMA range to see which device is right for you.
IQOS ILUMA i PRIME
Sophisticated design – Refined finishing
€89 Recommended
selling price
IQOS ILUMA i
Our reference device – Elegant design
€59 Recommended
selling price.
IQOS ILUMA i ONE
Compact format – All-in-one
€29 Recommended
selling price.
Find IQOS at a store near you
Frequently Asked
Questions
We’ve tried our best to answer the most common
IQOS related questions, regarding topics like:
Warranty and repair
Device issues and troubleshooting
Disposal and recycling
Something we haven't covered?
If you still need help the IQOS team is available via below channels:
Calling from abroad? Reach out to +35227860774 (toll number)
Monday till Friday from 09:00 – 18:00
