IQOS – Frequently Asked Questions
Recycling
How do I discard my IQOS?
IQOS is an electronic device, therefore you should dispose it in a proper collection point for electronic devices.
You can bring your old IQOS to a trash collector point. Old and used electronic devices can be handed over in your municipality or in several point of sales.
If you have questions, please contact our customer care team via our support channels, and we will guide you on the next steps. Our ambition is that each device can be returned after use and recycled.
How should I dispose of heetsticks?
Once your experience with your IQOS device is finished, remove the used stick. Dispose of the stick in the nearest trash can as soon as it is fully cooled, according to local waste disposal regulations.