Terms and Conditions

1. Introduction

1.1 These Terms and Conditions apply to the 'Win curated trip to Milan Design Week with IQOS' Competition (the “Competition"), which shall be held between 9th November 2026 to 7th December 2026 (the “Term”) and is organized by Green Emerald Company LLC, a company with limited liability, with commercial registration number 33381, having our registered address at P.O Box 44001, Kurdistan, Republic of Iraq (the “Organizer”, also referred to as “we”, “us” and “our”).

2. Eligibility Rules & Entry

2.1 Subject to these Terms and Conditions and the applicable laws, the Competition is open for participation of any legal-age nicotine user who meet all the following criteria (the “Participant”, also referred to as “you” or “yours”):

2.2 By completing the Tasks and consequently participating in the Competition, you fully agree to be bound by these Terms and Conditions without any reservation.

2.3 Participation in the Competition is prohibited to those who do not meet the conditions set forth in Section 2.1 and 2.2 of these Terms and Conditions, the Organizer's employees and their family members, or any other individual who may be restricted by applicable laws from participating in the Competition.

2.4 Participation in this Competition is completely voluntary and you can opt to stop participating at any time.

3. Tasks and Draw

3.1 The Tasks correspond to 01 (one) question Participants will receive through the Bot or QR codes from the official retail partners during the Term. The question will cover characteristics and related information about all ILUMA i devices, TEREA products and Milan, Italy.

3.2 Every answer corresponds to one entry the Participant will have to a draw which will take place at the end of the Competition (the “Draw”). Questions shall be answered correctly until 09.00 PM of December 7, 2026 (Iraq time) for the corresponding entry to be deemed valid and be considered in the Draw.

3.3 The participation in the Competition and completion of tasks do not guarantee a win of any of the prizes in the Draw.

3.4 The entries for the raffle will enter the draw each week i.e. on November 16, November 23, November 30 and December 7 2026. The Draw will be conducted by the Organizer through a digital randomizer and 5 (five) winning entries will be selected. Each winning entry will correspond to 01 (one) prize. Each week 1 winner will be announced and during the final week of the competition 2 winners will be announced.

3.5 The Organizer will use the Bot to communicate to each Participant on whether they’ve won the Competition or not until December 20, 2026.

4. Prizes

4.1 The Organizer will arrange visa, tickets, accommodation and itinerary for 5 (five) winners for the planned trip to Milan, Italy, subject to approvals by the relevant visa authority and any other government authority required for each Participant to receive the prize.

4.2 In addition to the grand prize, the Organizer will distribute 05 (five) iPhone 17 Pro,  05 (five) Bang & Olufsen Speakers and 10 (ten) Airpods 3, for the winners who were not a part of the grand prize winner list

4.3 The Organizer will use the Bot or Customer care to communicate to each Winner the locations in which the Winner may collect their Prize, and the deadline for the Winner do so.

4.4 The Prize will only be delivered to the Winner upon (i) the presentation by the Winner of the documents required by the Organizer to confirm the Winner’s age and identity; and (ii) a simultaneous the signature, by the Winner, of a written statement confirming it has collected the Prize.

4.5 In the event the Winner fails to collect the Prize within the deadline provided by the Organizer, fails to present the required documentation when doing so or fails to sign a term confirming the Prize’s collection, then the prize will be forfeited. In that event, the Winner shall lose any rights it may have in respect to the Prize and will no longer be able to claim it, without any liability arising to the Organizer as a result.

4.6 The Organizer reserves the right to substitute the Prizes with an alternative prize of equal or greater value if circumstances beyond the Organizer’s control make it necessary to do so.

4.7 The Prizes are non-transferable, non-negotiable, and no cash alternative will be available. The Winner will be the only person entitled to the Prize and to its collection.

4.8 The Organizer retains the final right and sole discretion to determine, award, withhold, substitute, or forfeit any Prize, including in relation to the eligibility of any Participant or Winner and compliance with these Terms and Conditions and applicable laws. The Organizer’s decision in this regard shall be final and binding, and no correspondence or claims shall be entered into in relation there to 4.7.

5. Publicity

5.1 By participating in the Competition, you agree to give the Organizer or any of its affiliates or the brand owners of IQOS,  us and Philip Morris International or any of its affiliates the right to record your image, likeness and voice by audio-visual means (including taking photographs and making sound and video recordings by any person authorized by us) (the “Images”); and use the Images, your name, and/or refer to you, in internal and external materials, presentations and publications related to the Competition, irrespective of media type (e.g. printed, electronic, digital).

5.2 You confirm that you are providing this consent voluntarily and of your own free will. You are unaware of any person whose interests may be adversely affected by the exercise of the rights granted in this consent. This consent does not in any way conflict with any existing commitments or other representations on your part.

6. Personal Information

6.1 By participating in the Competition, you consent to the eventual collection, use, and processing of your personal data by the Organizer for the purposes of administering the Competition and awarding the Prizes.

6.2 Participants and Winners’ personal information will be processed according to the Organizer’s Privacy Policy, which is available in was made available during participant’s subscription to the Bot.

7. Limitations of Liability

7.1 The Organizers are not responsible for rejection of Visa to Italy

7.2 The Organizers will support with the visa process but are not liable for the autheticity of the required documentation.

7.3 The trip duration and dates are not subject to change by the winners. 

7.4 The Organizers are not responsible for the Winner's passport validity, travel insurance, medical requirements or the Participant’s eligibility for travel outside Iraq.

8. General Terms

8.1 The Organizer reserved the right to cancel, amend, or revoke the Tasks, Draw, the Competition as a whole and these Terms and Conditions without prior notice in the event of fraudulent activity, cheating, a security breach or any anticipated breach of any applicable law or regulation, an event or disturbance outside of our control such as natural disasters, civil or military events, catastrophes.

8.2 The Organizer reserves the right to amend these Terms and Conditions irrespective of any prior notice to Participants.

8.3 If the Participant is aware of any restrictions or limitations for them to accept any Prize or travel outside Iraq, the Participant must promptly notify the Organizer before claiming any prize. Any final award of the prize under this Competition is subject to clause 4.7 above

8.4 For any questions about the Competition or these Terms and Conditions, please contact our IQOS CARE team Please contact our IQOS CARE team 10:00 - 19:00 Sat to Thursday  and 14:00 - 19:00 Fridays.
Tel. + 964 750 641 7333 (Korek)
+ 964 770 641 3333 (AsiaCell)

8.5 In the event of any dispute regarding the Terms and Conditions, the Competition, its results, and any other matters relating to the Draw, the decision of the Organizer shall be final.

8.6 These Terms and Conditions, the Competition, its results, and any other matters relating to the Draw shall be governed by the laws of Kurdistan Region, Republic of Iraq.