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Which browser can I use to interact with the IQOS web app?

Connecting your IQOS device via USB cable is only possible using the Google Chrome browser (Windows and Mac).

For a Bluetooth connection, the following conditions must be met.
• iPhone (iOS): The Bluefy browser must be used (downloadable from the Apple App Store). 
• Android, Windows and Mac: Google Chrome must be used.

Additional Things To Do

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Live chat hours

  • Monday to Friday 9.00 to 18.00
  • Saturday 10.00 to 17.00
  • Sunday 12.00 to 17.00

OTHER WAYS TO CONTACT US

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