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Where can I find the serial number? I can’t register my IQOS

The serial number of your device can be found on the barcode of the box of your IQOS. 
If you receive an error message when registering your device, check that the serial number is entered correctly. 
Tip: The letter O is a 0. 
In case of questions, do not hesitate to contact us via Livechat on our website iqos.com.
Our agents will be able to guide you by video to find the serial number of your device.
 

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