Frequently asked questions

Referral program for Friends allows IQOS/lil User* to share their personal recommendation code with their Friend**, which allows his/her Friend to purchase their first IQOS 3 DUO or lil SOLID at a special price

User* - person, who has reached 18 years of age or above, registered in IQOS/lil users' database

Friend** - smoker or nicotine products user of 18 y.o. or older, who is not a user of IQOS/lil system and would otherwise continue smoking or using nicotine products

Your referral code can be found at a special card, given by the consultant after first purchase; you can also find it out by reaching our call center at 1848, by writing direct message in instagram @kyrgyzstan_iqos or visiting "Referral program" page on iqos.com website 
You can share your referral code with your Friend in any convenient way. You can also share your code directly from the website - to WhatsApp or e-mail.
No, your Friend can simply tell the code to our consultant at check-out in official IQOS store during his/her first IQOS 3 DUO or lil SOLID purchase. 
Please call us at 1848 or contact consultant in the official IQOS service point. We will do our best to help resolve the issue. 
Only users of tobacco products of 18 years of age or older, registered in IQOS/lil users database, can take part in the referral program for Friends. 
*Friend – smoker or nicotine products user of 18 y.o. or older, who is not a user of IQOS/lil system and would otherwise continue smoking or using nicotine products.