What is IQOS?

IQOS is a next‑generation, heat‑not‑burn device that heats instead of burning.
The latest‑generation IQOS ILUMA series uses SMARTCORE Induction heating technology.

Technology Characteristics.

No Ash icon

No ash.

No Burning icon

No burning.

No Smoke icon

No smoke.

Register your device or log in

Registered IQOS users are eligible for the following services:

Register your device or log in.
Accidental damage coverage

Log-in

I have an IQOS Account.

Log-in

Create an IQOS Account

Sign up

Our Stores & Care Points

Find the closest Store and Customer Care Point near you to get support for your device.

Find Stores & Care Points

Need help? Contact us.

Our customer care team is available via below channels
Monday to Saturday: 09:00 - 21:00 & Sunday: 10:00 - 18:00.

Contact icon

Live Chat

Chat with our
customer care agents.

Contact icon

Call us

Get quick support on
080015155

Call

Contact icon

Send us an email

Write to us.
Our inbox is never full.

Send an email