International Assistance

International Assistance

Care where you are

With you wherever you go

Your phone. Your wallet. Your IQOS. There are some things you want to take with you when you’re away from home. If you need our support while you’re on holiday or travelling for work, we're only a call away.​

Call +41 215 478 888 or +800 2559 2559.

Available in over 60 countries

Europe. The Middle East. Asia. Latin America. Africa. Wherever you may be, International Assistance service covers 40 countries across five continents.

Your device might already be registered, but if it’s not, register now to benefit from our international assistance service.

Need help? Contact us.

Our customer care team is available via below channels
Monday to Saturday: 09:00 - 21:00 & Sunday: 10:00 - 18:00.

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Live Chat

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customer care agents.

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Call us

Get quick support on
080015155

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