
Why should I register ?
Register your device and access benefits:
Extended Support During Your First Weeks with IQOS →
Subscribe to stay connected with our experts, who will ensure a smooth, hassle-free experience as you start your IQOS journey. They’ll answer your questions and guide you through the first steps.
Program Participation →
Stay informed about all IQOS programs designed for you.
Warranty and Fast Device Replacement →
If your IQOS device needs replacement, you can visit one of our service stores. Use our service locator to find the nearest IQOS Service Point.
Accidental Damage Coverage →
Enjoy extra protection with coverage for an additional device replacement during the warranty period for issues related to accidental damage or misuse.
International Warranty →
IQOS International Assistance provides support for your device when you travel.
Something we haven't covered?
If you still need help the IQOS team is available via below channels:
Calling from abroad? Reach out to +35227860774 (toll number)
Monday till Friday from 09:00 – 18:00