Register now to enjoy full IQOS support and protection

Woman in an IQOS shop

Woman in an IQOS shop

Why should I register ? 

Register your device and access benefits:

Extended Support During Your First Weeks with IQOS →

Subscribe to stay connected with our experts, who will ensure a smooth, hassle-free experience as you start your IQOS journey. They’ll answer your questions and guide you through the first steps.

Program Participation →

Stay informed about all IQOS programs designed for you.

Warranty and Fast Device Replacement →

If your IQOS device needs replacement, you can visit one of our service stores. Use our service locator to find the nearest IQOS Service Point.

Accidental Damage Coverage →

Enjoy extra protection with coverage for an additional device replacement during the warranty period for issues related to accidental damage or misuse.

International Warranty →

IQOS International Assistance provides support for your device when you travel.

Something we haven't covered?

If you still need help the IQOS team is available via below channels:
Calling from abroad? Reach out to +35227860774 (toll number)

Monday till Friday from 09:00 – 18:00

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Call an IQOS Expert

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Send us an email