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IQOS ILUMA i BEYOND Limited Edition

Pre-Sale and Launch Terms & Conditions

1. Eligibility

The IQOS ILUMA i BEYOND Limited Edition Pre-Sale ("Pre-Sale") is available exclusively to users who:


  • Are aged 19 years or older;

  • Reside in Jordan;

  • Have an active IQOS.com account;

  • Have at least one IQOS ILUMA or IQOS ILUMA i device registered to their IQOS.com account prior to the commencement of the Pre-Sale period; and

  • Comply with all applicable IQOS.com account verification and age-verification requirements.


The Pre-Sale is intended exclusively for existing IQOS ILUMA/ IQOS ILUMA i users and is not available to users who do not have an IQOS ILUMA/ IQOS ILUMA i device registered to their account before the start of the Pre-Sale.

2. Pre-Sale Period

The Pre-Sale will be conducted exclusively through IQOS.com from 10 November 2026 until 12 November 2026, inclusive.

The Pre-Sale will remain available only while stocks last and may end earlier if available quantities are exhausted.

Participation in the Pre-Sale does not guarantee product availability.

3. Registration and Communications

Users who register their interest in the Pre-Sale may receive notification of the Pre-Sale opening through the communication channel(s) associated with their IQOS account, subject to their communication preferences and consent status.

Registration for the Pre-Sale does not guarantee receipt of a notification, access to the Pre-Sale, or availability of the product.

4. Purchase Limit

A maximum of one (1) IQOS ILUMA i BEYOND Limited Edition device may be purchased per eligible IQOS account and verified user, regardless of model type.

Users who successfully purchase an IQOS ILUMA i BEYOND Limited Edition device during the Pre-Sale period will not be eligible to purchase an additional IQOS ILUMA i BEYOND Limited Edition device during the Official Launch period.

IQOS reserves the right to reject or cancel any order that exceeds the stated purchase limit or otherwise breaches these Terms & Conditions.

5. Referral Vouchers

Referral vouchers granted under the IQOS Referral Program may be redeemed towards the purchase of an IQOS ILUMA i BEYOND Limited Edition device during the Pre-Sale and Official Launch periods, provided that:

  • The referral voucher is valid and has not expired;

  • The referral voucher is redeemed in accordance with the applicable Referral Program Terms & Conditions; and

  • All eligibility requirements applicable to the referral voucher are met.


Expired, invalid, or otherwise ineligible referral vouchers will not be accepted.

6. Product Availability

IQOS ILUMA i BEYOND Limited Edition devices are available in limited quantities.

Availability is subject to stock levels and may vary throughout the Pre-Sale and Official Launch periods.

IQOS reserves the right to limit, reject, cancel or amend orders where required due to inventory constraints, operational requirements, eligibility concerns or suspected misuse.

7. Delivery

Delivery of Pre-Sale orders will be conducted in accordance with the standard IQOS Jordan delivery service available at the time of order placement.

Delivery is available throughout Jordan and is provided free of charge.

Orders delivered within Amman and placed before 3:00 PM are generally eligible for same-day delivery. Orders placed after 3:00 PM are generally delivered on the next available delivery day. Orders placed after 3:00 PM on Thursdays are generally delivered on Saturday. Delivery timelines for locations outside Amman may vary depending on destination and operational requirements.

Delivery timelines are estimates only and may vary due to operational requirements, geographical location, public holidays, force majeure events, or circumstances outside IQOS's reasonable control.

8. Complimentary Premium Kit

The first twenty (20) eligible users who successfully complete the purchase of an IQOS ILUMA i BEYOND Limited Edition device during the Pre-Sale period may receive an exclusive complimentary premium kit, while stocks last. Eligibility will be determined based on successful order completion and verification.

The complimentary premium kit:

  • Is non-transferable;

  • Cannot be exchanged for cash, credit, or any alternative item; and

  • Is available only while allocated quantities last.


9. Official Launch

The official launch of IQOS ILUMA i BEYOND Limited Edition devices will commence on 17 November 2026.

The devices will be available through participating IQOS sales channels, including:

  • IQOS.com

  • IQOS Brand Retail Store - Taj Mall

  • IQOS Brand Retail Store - City Mall

  • IQOS Brand Retail Store - Abdali Mall

  • IQOS Hotspot - Sweifieh Village

  • IQOS Brand Retail Store - Mecca Mall

  • IQOS Brand Retail Store - Irbid City Center


Availability of colors, models and quantities may vary by location.

Products will be sold while stocks last.

10. Warranty, Returns and Terms of Sale

Purchases of IQOS ILUMA i BEYOND Limited Edition devices remain subject to the applicable IQOS Jordan Terms of Sale, warranty terms and any applicable consumer protection requirements.

Nothing in these Terms & Conditions limits any rights available to consumers under applicable law.

11. Fraud Prevention and Verification

IQOS reserves the right to verify eligibility at any stage and to reject, suspend or cancel any order where:

  • Eligibility requirements are not met;

  • False, misleading or incomplete information has been provided;

  • Multiple purchases are attempted in excess of the permitted limit; or

  • Fraudulent, abusive or suspicious activity is identified.


12. Amendments and Cancellation

IQOS reserves the right to amend, suspend, postpone, withdraw or terminate the Pre-Sale, Official Launch or these Terms & Conditions at any time where reasonably necessary for legal, regulatory, operational or commercial reasons.

13. Acceptance

By participating in the Pre-Sale, purchasing an IQOS ILUMA i BEYOND Limited Edition device, or participating in the Official Launch, users acknowledge and agree to be bound by these Terms & Conditions.