We’re by your side as you take the next step on your journey with IQOS.
Try
In-store guided trials, device lending, introduction to HEETS variants, guidance and support.
Try IQOS at home
Try an IQOS device at home for [14] days and discover the taste of real tobacco heated, not burned.
Discover IQOS In-store
Our experts are on hand to walk you through the basics and get you started on your IQOS journey.
Flavour range
Explore our curated selection of HEETS variants.
Try IQOS at home
Discover IQOS in-store
Pay monthly
Enjoy convenience and flexibility to own your IQOS and never run out of your favourite HEETS flavours.
Spread the cost
Pay for your IQOS over [12] months with IQOS device subscription.
Get your HEETS flavours automatically delivered
Choose flavours and quantities. Enjoy ultimate flexibility
Terms and conditions apply.
Experiences are better shared.
With our Referral program when you recommend IQOS to an adult friend*, you can both be rewarded.
*Adult smokers who would otherwise continue to smoke or use other nicotine products.
Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Your personal coach *
Enjoy one-to-one support as you get set up with your device with your personal IQOS coach.
Troubleshooting *
Online troubleshooting tools for you to fast-track fixing your device.
See support serivces for your device
* Services available upon device registration. Terms and conditions apply.
Enjoy privileges
Be welcomed into a world of exclusive offers, inspiring ideas and unforgettable experiences, made to inspire you.
Rewards and privileges
Enjoy special offers on your favourite products, voucher for referring a friend* to IQOS and more.
Unforgettable experiences
Feel the joy of belonging to the IQOS CLUB member’s community with invitations to exclusive events, priority access to venues, competition to win prizes and more.
Join IQOS CLUB today and discover just how rewarding being an IQOS CLUB member can be.
Invite a friend* and earn extra benefits for both of you.
Trade in your device for a discount on a new IQOS.
*Adult who would otherwise continue to smoke or use other nicotine products.
Want to chat?
We’re here for you in-store or at your fingertips. You choose.
