TERMS AND CONDITIONS FOR REFRESHED/SECOND HAND IQOS 3 DUO PURCHASE
1. You, the customer/purchaser, opted to buy a refreshed IQOS 3 DUO Kit and accept the current condition of the refreshed IQOS 3 DUO Kit “as is” which is a pre-owned or second hand device upon purchase.
2. You confirm to have received the complete contents of the refreshed IQOS 3 DUO Kit (holder, pocket charger, USB charging cable, power adaptor, a pack of cleaning sticks, cleaning tool & the user guides: quick start guide, safety instruction and warranty card).
3. You are aware and have understood, as explained by the authorized IQOS Representative (IQOS Coach or Sales Expert) that the warranty of this refreshed IQOS 3 DUO is only six (6) months from the date of purchase in the Philippines; and that refreshed IQOS 3 DUO is eligible for a one (1) time accidental damage replacement per device component (i.e. 1 x for holder and 1 x for pocket charger) in the duration of the warranty. To facilitate this, you need to contact the IQOS Customer Care or visit an IQOS Store for a replacement request, and the replacement is subject for assessment and terms and conditions of IQOS product replacement in the Philippines. Upon confirmation of the eligibility for replacement, the IQOS Customer Care or IQOS Store Sales Experts will arrange for the immediate replacement of the defective component of the refreshed IQOS 3 DUO. The replacement may also be a refreshed IQOS 3 DUO device component/kit. The IQOS Customer Care can be contacted via the following channels: a.) Facebook.com/ph.iqos b.) Email: contact.ph@iqos.com c.) Phone: #983838
4. You understand that PMFTC will at its option (but without affecting the End Consumers’ statutory rights) replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. This warranty is valid only in respect of IQOS devices registered in the Philippines in IQOS.com under the IQOS Warranty Terms and Conditions in the Philippines; and accessories purchased locally and through authorized resellers in the Philippines with supporting documents (i.e. proof of purchase, warranty card). Otherwise the warranty is considered invalid.
5. You understand and agree that refreshed IQOS 3 DUO defective components may be replaced with refreshed IQOS 3 DUO component or functionally equivalent component that is compatible with your device.
6. You confirm that you were given, presented and fully understood the safety instruction guide and the warranty card of a refreshed IQOS 3 DUO.
7. You agree to assume all risks and hereby releases and discharges PMFTC and its authorized distributor (Active Asia Inc./AAI) from any liabilities or damages that may arise after the purchase of the refreshed IQOS 3 DUO.
8. You understand that customer promotions such as but not limited to: Refer a Friend, Birthday Voucher and any other discount vouchers do not apply to the purchase of refreshed IQOS 3 DUO.
9. You understand that IQOS starter kit may be offered for the purchase of the customer’s first IQOS Kit; and in this case purchase of refreshed IQOS 3 DUO kit. Availing of the offer is not mandatory. You may choose not to avail of the offer even if eligible. IQOS starter kit is subject to the terms and conditions of the promotion. Details can be found in www.iqos.com.
10. You confirm that you consent to our processing of your personal data that you provide us. Details of such processing are described in Philip Morris International’s (PMI) Consumer Privacy Notice found at https://www.pmiprivacy.com/en/consumer.
11. Important information: IQOS is not risk free and provides nicotine, which is addictive. Only for use by adults 18 years old and above. Please visit IQOS.com to find out more about Philip Morris International’s Good Conversion Practices.
