My total points are updated but my History is not, what do I do?

The system can take time to reflect the earning actions under History Tab. Please wait for 24 hours for your points to reflect. If after 24 hours, the points are still not reflected – please contact IQOS Customer Care

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© 2023 Philip Morris Products S.A. All rights reserved. Welcome to IQOS Philippines website (the “Website”), owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc. The online store is operated and all orders are fulfilled by Activasia Inc. (or AAI), as an authorized distributor in the Philippines of PMFTC Inc. products sold in IQOS.com. Activasia Inc. Address: 291 Saint Joseph St. Oranbo Drive Brgy. Oranbo, Pasig City 1600 Contact No.: (02) 8634-3162

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