I’ve forgotten my email/password, what do I do?

If you no longer know your password, you can easily reset it in the "Login" section. Click on "Forgot password" under the login button and enter the e-mail address with which you created your IQOS account. We will then send you a link by e-mail to reset your password.

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Philip Morris International’s smoke-free products are not risk-free and addictive, for adults who would otherwise continue to smoke/use other nicotine products. For more information about Philip Morris International or its products, visit www.pmi.com