I did not receive my reward. What will I do?
First, please make sure that you opted in to receive communications from IQOS by checking your profile. If you still haven't received your reward after 48 hours, you may contact IQOS Customer Care at Facebook/@ph.iqos, contact.ph@iqos.com, or #983838.
Let's talk
Can’t find what you’re looking for?
Contact our Customer Care
Contact hours:
Monday to Sunday, from 08:00 AM to 09:00 PM