I burned/used the wrong code and I cannot use it again, what do I do?

Please reach out to our Customer Care team to get a special code for you to use.

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© 2023 Philip Morris Products S.A. All rights reserved. Welcome to IQOS Philippines website (the “Website”), owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc. The online store is operated and all orders are fulfilled by Activasia Inc. (or AAI), as an authorized distributor in the Philippines of PMFTC Inc. products sold in IQOS.com. Activasia Inc. Address: 291 Saint Joseph St. Oranbo Drive Brgy. Oranbo, Pasig City 1600 Contact No.: (02) 8634-3162

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