Individual Cookies

We take privacy seriously. This notice tells you who we are, what information about you we collect, and what we do with it.

Why we collect cookies?

    We use cookies to give you a personalized experience (to suit your online behavior on this, and other, sites) for our ads, content, and communications; to improve the site; and to operate the site, and remember your preferences

What information about you do we collect?

    We may collect various types of information about you:

    • information necessary to fulfil your orders
    • information necessary to provide warranty services
    • information you give us in forms or surveys
    • information about your visits to our outlets and events
    • information you give us in calls you make to call centres
    • information about your preferences and interests
    • information necessary to verify your age
Individual Cookie (Category, Duration, Domain) Description

__cfduid

    • Category: Operational
    • Duration: 22 days
    • Domain: .iqos.com
Detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features to prevent fraud.

accepted-cookies

    • Category: Operational
    • Duration: session
    • Domain: .iqos.com
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

agegate

    • Category: Operational
    • Duration: 1 hour
    • Domain: .iqos.com
It is used to allow the user access to the website after  age self-declaration

apiDomain_3_<apiKey>

    • Category: Operational
    • Duration: 360 days
    • Domain: .cdns.eu1.gigya.com
To enable SSO (see gig_loginToken_<APIKey for more details)

country_from

    • Category: Operational
    • Duration: 385 days
    • Domain: .iqos.com
Cookie to check country origin of user for geo-fencing purpose

country_redirection

    • Category: Operational
    • Duration: 25 days
    • Domain: .iqos.com
Keeps the country name customer is coming from

DSID

    • Category: Operational
    • Duration: 14 days
    • Domain: .google.com
This cookie is set to note your specific user identity. It contains a hashed/encrypted unique ID.

dwac_*

    • Category: Operational
    • Duration: session
    • Domain: .iqos.com
Identifies a registered shopper. Used only when the shopper selects Remember Me. (This is an optional website feature.) The * in the cookie name is a value unique to the site.

dwanonymous_*

    • Category: Operational
    • Duration: 6 month
    • Domain: .iqos.com
Random ID used to identify an unregistered shopper or a shopper who has not yet logged in independent of the session. For example, this is used to track basket and order activity and for analytics. It is not used for any activity that occurs after the shopper registers an account. The * in the cookie name is a value unique to the site.

dwsid

    • Category: Operational
    • Duration: session
    • Domain: .iqos.com
System session management cookie associated with the Demandware eCommerce platform.

gig_bootstrap_3_<apiKey>

    • Category: Operational
    • Duration: 360 days
    • Domain: .iqos.com
Internal cookie for the Web Software development Kit (SDK) to prevent user being  intermittently logged out.

gig_loginToken_3_<apiKey>

    • Category: Operational
    • Duration: 360 days
    • Domain: .cdns.eu1.gigya.com
Gigya's Single Sign On (SSO) group login token. Single sign-on is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems

gig_loginToken_3_<apiKey>_exp

    • Category: Operational
    • Duration: 360 days
    • Domain: .cdns.eu1.gigya.com
Gigya's Single Sign On (SSO) expiration Indicates the expiration timeframe for the Single Sign On token between different systems

gig_loginToken_3_<apiKey>_revoked_tokens

    • Category: Operational
    • Duration: 360 days
    • Domain: .cdns.eu1.gigya.com
Revoked login tokens in an Single Sign On group (SSO). In SSO scenarios, indicates to the Web SDK that the current token was revoked, so as to log the user out.

gig_loginToken_3_<apiKey>_session

    • Category: Operational
    • Duration: session
    • Domain: .cdns.eu1.gigya.com
Indicates if the web session is still active

gmid

    • Category: Operational
    • Duration: 357 days
    • Domain: .gigya.com
Used to identify the logged in user to support other Gigya cookies

hasGmid

    • Category: Operational
    • Duration: 6 months
    • Domain: .gigya.com
Internal cookie for the Web Software development Kit (SDK) to prevent user being  intermittently logged out.

iqosrw-_td_rw

    • Category: Operational
    • Duration: 385 days
    • Domain: .iqos.com
Generated by akamai server side (at the same time with _td_rw) it will have the expiration date of _td_rw cookies so java script can retrieve it.

JSESSIONID

    • Category: Operational
    • Duration: Session
    • Domain: .nr-data.net
Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.

Performance

    • Category: Operational
    • Duration: 1 year
    • Domain: .iqos.com
Cookie to track if user accepted Performance cookie

SID

    • Category: Operational
    • Duration: 2 years
    • Domain: .google.com
Identifies the current browsing session. The Salesforce Reference Architecture (SFRA) uses this to determine whether to display the cookie hint content asset. Only used by SFRA and by customizations.

sid

    • Category: Operational
    • Duration: session
    • Domain: .iqos.com
Cookie is used as for session state management.

Technical

    • Category: Operational
    • Duration: 385 days
    • Domain: .iqos.com
Cookie to track if user accepted Technical cookie

Tracking

    • Category: Operational
    • Duration: 385 days
    • Domain: .iqos.com
Cookie to track if user accepted Tracking cookie

ucid

    • Category: Operational
    • Duration: 357 days
    • Domain: .gigya.com
Unique computer identifier used for generating reports, and used by the Web Software development Kit (SDK) to get saved responses (i.e. Save response of Terms and Conditions acknowledgement)

__cq_bc

    • Category: Performance
    • Duration: 22 days
    • Domain: .iqos.com
This cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie stores an activity history such as products viewed by the user.

__cq_seg

    • Category: Performance
    • Duration: 22 days
    • Domain: .iqos.com
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

__cq_uuid

    • Category: Performance
    • Duration: 24 days
    • Domain: .iqos.com
This cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie stores a random unique user identifier.

_ga

    • Category: Performance
    • Duration: 365 days (configurable
    • Domain: .iqos.com
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

_gac_<property-id>

    • Category: Performance
    • Duration: 90 days
    • Domain: iqos.com
Contains campaign related information for a user. Google Analytics writes campaign information to the _gac cookie when a user opens a page on the website via a URL that employs campaign parameters.

_gat/_dc_gtm

    • Category: Performance
    • Duration: 1 minute
    • Domain: iqos.com
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. This cookie does not store any user information; it is only used to limit the number of requests that have to be made to Google servers and increase efficiency of networks calls.

_gcl_au

    • Category: Performance
    • Duration: 90 days
    • Domain: .iqos.com
Contains campaign related information for a user. It takes information in ad clicks and stores it in this cookie so that website conversions can be attributed outside the landing page.

_gid

    • Category: Performance
    • Duration: 24 hours
    • Domain: .iqos.com
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.

AKA_A2

    • Category: Performance
    • Duration: 1 hour
    • Domain: .iqos.com
This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push.

BVBRANDID

    • Category: Performance
    • Duration: 360 days
    • Domain: .iqos.com
This cookie allows internal Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain.

cqcid

    • Category: Performance
    • Duration: session
    • Domain: .iqos.com
This cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie contains a hashed user ID.

cquid

    • Category: Performance
    • Duration: session
    • Domain: .iqos.com
This cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie contains a user id for a logged in, known user.

gr

    • Category: Performance
    • Duration: Session
    • Domain: .iqos.com
If gr=false is set then this cookie is activated to enable geofencing.

iqosrw-_ga/crw-_ga

    • Category: Performance
    • Duration: 12 months
    • Domain: .iqos.com

This cookie is named "crw-_ga" on non "iqos.com" domains

This cookie stores the date when _ga cookie was written by a server response.

Used to throttle request rate. This cookie does not store any user information ; it is only used to limit the number of requests that have to be made to PMI servers

RT

    • Category: Performance
    • Duration: 385 days
    • Domain: .iqos.com

The name of the cookie in which to store the start time for measuring page load time.

Set this to a falsy value to ignore cookies and depend completely on the NavigationTiming API for the start time.

sc.ASP.NET_SESSIONID

    • Category: Performance
    • Duration: Session
    • Domain: 
Cookies used for session cam service. This cookie name is associated with the SessionCam web analytics application from ServiceTick.3rd party inert session cookie only used when a visitor goes across multiple domain names belonging to the same client within a single visit. This cookie is only activated in this specific situation as some of our clients have web sites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that user's session across multiple domain names.

sc.Status

    • Category: Performance
    • Duration: Session
    • Domain: 
This cookie is set by SessionCam to store information regarding mouse behavior while on the site, as well as interactions with any forms that may be available. This information is then used for statistical reporting to improve the website. 1st party session-expiry cookie used to identify the individual user session. A recording showing multiple pages visited during a user's unique visit to a web site is stitched together using details provided by this cookie.

sc.userid

    • Category: Performance
    • Duration: Session
    • Domain: 
1st party session-expiry cookie used to store the recording status through the user's session. This cookie is set on the first load of SessionCam to store whether SessionCam is to record the session or not. The cookie also stores data for whether ServiceTick web surveys are configured to launch for this hostname

__cq_dnt

    • Category: Tracking
    • Duration: session
    • Domain: .iqos.com
Indicates that the browser has opted out of CC Einstein tracking for this site. Commerce Cloud sets it with each page response based on the value of the corresponding session attribute TrackingAllowed. The value of this cookie always matches that of the Storefront dw_dnt* cookie.

__Secure-3PAPISID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

__Secure-3PSID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

__Secure-3PSIDCC

    • Category: Tracking
    • Duration: 1 year
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

_kuid_

    • Category: Tracking
    • Duration: 400 days
    • Domain: .krxd.net
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

_li_ss

    • Category: Tracking
    • Duration: 22 days
    • Domain: .liadm.com
This domain is owned by liadm.com. The company provides a range of marketing and advertising services.

_td

    • Category: Tracking
    • Duration: 2 years
    • Domain: .iqos.com
Generated by TD JS SDK client side, the value is td_client_id that will be used as identifier in Treasure data web tracking.

_td_rw

    • Category: Tracking
    • Duration: 1 year
    • Domain: .iqos.com
Generated by akamai server side, will have the same value as _td cookie this is used to rewrite _td cookie if it’s got lost (as because _td is always client side generated).

1P_JAR

    • Category: Tracking
    • Duration: 30 days
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

ANID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
The "ANID" cookie is used for advertising served across the web and stored in google.com.

APISID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

CONSENT

    • Category: Tracking
    • Duration: 38 years
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

dw_dnt

    • Category: Tracking
    • Duration: session
    • Domain: .iqos.com
Controls client-side JavaScript for Commerce Cloud tracking features (Analytics, Einstein, and ActiveData). Commerce Cloud sets it with each page response, based on the value of the corresponding session attribute TrackingAllowed. The value of this cookie always matches that of the Einstein __cq_dnt cookie.

e_XXXXXXXX^gate_button|Button+Click+-+yes^domain|www.iqos.com

    • Category: Tracking
    • Duration: 48 hours
    • Domain: .krxd.net
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

HSID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites.

IDE

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange

kppid

    • Category: Tracking
    • Duration: 400 days
    • Domain: .iqos.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

lidid

    • Category: Tracking
    • Duration: 2 years
    • Domain: .liadm.com
These cookies are placed for Media and advertising tracking. This information enables us to make our marketing activity more relevant.

mt_misc

    • Category: Tracking
    • Duration: 22 days
    • Domain: .mathtag.com
MediaMath uses this cookie to hold attributes about the browser for fraud prevention and other technical optimizations.

mt_mop

    • Category: Tracking
    • Duration: 30 days
    • Domain: .mathtag.com
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

NID

    • Category: Tracking
    • Duration: 6 months
    • Domain: .google.com
This cookie is used to a profile based on user's interest and display personalized ads to the users.

optimizelyEndUserId

    • Category: Tracking
    • Duration: 6 month
    • Domain: .iqos.com
Stores a visitor's unique Optimizely identifier. It's a combination of a timestamp and random number.

SAPISID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

SEARCH_SAMESITE

    • Category: Tracking
    • Duration: 6 months
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

SIDCC

    • Category: Tracking
    • Duration: 1 year
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

SSID

    • Category: Tracking
    • Duration: 2 years
    • Domain: .google.com
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

tc_ptid

    • Category: Tracking
    • Duration: 2 years
    • Domain: .iqos.com
Randomly generated person identifier (used to associate a visitor with their profile)

tc_ptidexpiry

    • Category: Tracking
    • Duration: 2 years
    • Domain: .iqos.com
Tracking tc_ptid cookie expiration value—Required

tc_q

    • Category: Tracking
    • Duration: 2 years
    • Domain: .iqos.com
Local queue to store page views, clicks, or other captures when events do not have time to be submitted to the server, due to user or client actions

TDCPM

    • Category: Tracking
    • Duration: 1 year
    • Domain: .adsrvr.org
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

TDID

    • Category: Tracking
    • Duration: 1 year
    • Domain: .adsrvr.org
This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

uuid

    • Category: Tracking
    • Duration: 1 year
    • Domain: .mathtag.com
This cookie is used to optimize ad relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.

zc

    • Category: Tracking
    • Duration: 2 years
    • Domain: .zeotap.com
Regulates synchronisation of user identification and exchange of user data between various ad services.
We use cookies to give you a personalized experience (to suit your online behavior on this, and other, sites) for our ads, content, and communications; to improve the site; and to operate the site, and remember your preferences. If you want this, you can “agree to all”. Any personal data about you will be used as described in our Privacy Notice. You can change your mind at any time by clicking “Cookie preferences” . If you want to know from individual cookies, find it at "List of individual cookies".