Get to know your IQOS ORIGINALS DUO
Follow the below steps to learn the key features on your IQOS ORIGINALS DUO.
- Place the IQOS ORIGINALS holder inside the pocket charger.
- Press the pocket charger button for 4 seconds to turn the device ON or OFF. Remember, turning off pocket charger will also turn off the holder.
- Press and release briefly the pocket charger button;
- Check the strip lights on pocket charger to view the pocket charger’s charge status.
4 full strip lights will indicate that the pocket charger is more than 75% charged. - Check the rounded lights on pocket charger to view the holder’s status. Pulsing white rounded light on the pocket charger indicates that the holder is being charged.
2 full stationary rounded lights will indicate that the holder is ready for 2 back-to-back experiences.
- Check the strip lights on pocket charger to view the pocket charger’s charge status.
- Allow your pocket charger to charge your holder completely.
- Now, you know the key features and ready to use your IQOS ORIGINALS DUO! Watch the tutorial to learn further details on your IQOS ORIGINALS DUO device.
Clean the contacts.
Clean the contacts between your IQOS ORIGINALS DUO holder and the pocket charger regularly with the cleaning sticks. This will help the holder to be charged faster for your next experience.
Watch the tutorial to learn more on cleaning the contacts between the holder and pocket charger!
Replace the Cap regularly.
Replace the Cap of IQOS ORIGINALS DUO holder every 6 months with a new one. This will help you to keep the optimal heated tobacco experience that you like.
Watch the tutorial to learn more on changing the holder cap!
Firmware update.
Update the firmware of your IQOS ORIGINALS DUO regularly. Updating its firmware will help you to maintain the device performance and improve your experience.