Care and privilleges you can enjoy


Create an IQOS account, register your device, unlock your extended care and support.

Discover more

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Borrow IQOS device for 14 days

Borrow IQOS device for 14 days before you buy it, without any rent fee. 

Borrow IQOS device

*Without device rental fees. Terms & Conditions applied.


Experiences are better shared.

Support your colleague* to switch to better alternative and get reward.

Refer a colleague*

*Adult smokers who would otherwise continue to smoke or use other nicotine products (18+).

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Man working at laptop, one hand on IQOS device on table

Get support

Need support? We are ready to help.

First step with IQOS

Find out the best way to use your device.

Personal service for you

You can contact IQOS customer care to help you with your IQOS.

Device Troubleshooting

Support if your device have problems.

See support services

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Get more from IQOS

  • Special offers
  • Unforgettable experiences
  • Best support
Earn points to get exclusive privilege.

Unlock Loyalty

Got a question?
Find the answer in our FAQs.


Have any questions?

Contact us through these channels.

IQOS location

Find the closest IQOS location to you.

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Give us a call on 1500-975

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