Care and privilleges you can enjoy

 

Create an IQOS account, register your device, unlock your extended care and support.

Discover more

Man unboxing an IQOS 3 DUO

Borrow IQOS device for 14 days

Borrow IQOS device for 14 days before you buy it, without any rent fee. 


Borrow IQOS device

*Without device rental fees. Terms & Conditions applied.

 


Experiences are better shared.

Support your colleague* to switch to better alternative and get reward.

Refer a colleague*

*Adult smokers who would otherwise continue to smoke or use other nicotine products (18+).

Black IQOS 3 device and mobile phone in two people's hands
Man working at laptop, one hand on IQOS device on table

Get support

Need support? We are ready to help.

First step with IQOS

Find out the best way to use your device.

Personal service for you

You can contact IQOS customer care to help you with your IQOS.

Device Troubleshooting

Support if your device have problems.

See support services

Man unboxing a new IQOS device

Privilege

Get more from IQOS


  • Special offers
  • Unforgettable experiences
  • Best support
Earn points to get exclusive privilege.

Unlock Loyalty

Got a question?
Find the answer in our FAQs.

FAQs

Have any questions?

Contact us through these channels.

IQOS location

Find the closest IQOS location to you.

 Find us

 

Hotline

Give us a call on 1500-975

 Call now

 

Email

Send us your message

Email us

Facebook

Contact us through messenger feature.

Our Facebook Page