Quick Start

Learn more about your IQOS 3 DUO device

Quick Start

The basics to begin your heated tobacco experience

Are you running out of battery? Check how to charge it here.

An easy step, easy to understand

Keep it clean

Keeping your device clean on a daily basis guarantees a continually great tobacco experience. Our IQOS cleaning tools will help keep your device in top condition.

Pro Tips

Never twist the tobacco stick while inserting it in your Holder, it can damage the heating blade.

You only need to press once on the Holder’s (Device's) button to activate the heating blade.

Once the light indicator goes from blinking to steady, it’s ready to enjoy.

Pressing the button again may turn it off.

When the light stays white, it's ready to enjoy!

Remember to keep your Pocket Charger (Device) battery charged daily for continual tobacco enjoyment. Try to charge it at the same time as you charge your phone.

* charging is faster if plugged to a wall power outlet than laptop’s USB ports

To ensure your IQOS delivers the best taste every time, clean your holder every day with our IQOS cleaning tools.