How can I check my IQOS 3 DUO is charged?

Simply press your IQOS Pocket Charger button for one second. The LED lights will show the charge level – one light means your device has low battery and you need to charge it, four lights mean the device is more than 75% charged and ready to use.

Let's chat

Can’t find what you’re looking for?
Contact our Customer Service team

Start chatting

Other ways to contact us

Live chat hours:
Everyday, 9:00 AM to 12:00 AM