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How do I know which IQOS model I own?

In just two steps, you can find out which IQOS model you have.

Step 1: Where is the holder?
  • Is the holder in an opening on the side of the pocket charger? Then you have an IQOS 3 DUO or IQOS 3.
  • You have to open the top of the pocket charger to get to the holder? Then you have an IQOS 2.4 Plus or IQOS 2.4.
  • The pocket charger and the holder are combined in one device? You own an IQOS 3 Multi.

Step 2: Compare holders
  • If the holder has two LEDs, then you have an IQOS 3 DUO.
  • If the holder only has one LED, then it’s an IQOS 3.
  • Press the on/off button on the holder for around 3 seconds.
    • If the holder vibrates, then it is an IQOS 2.4 Plus.
    • If the holder does not vibrate, then you have an IQOS 2.4.
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