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Why am I unable to redeem my IQOS coupon code?

Please note that a coupon code can only be used one time and needs to be redeemed within a limited period of time. The period of validity cannot be extended. 

Also, the IQOS Friends Code was changed on 06.10.2021 and it is now 17-digit instead of six-digit like before. In case you still have a six-digit Code, ask your friend for the new code or go here to convert the expired code into a ne, valid code here

If you are experiencing problems with your coupon code, then please contact the IQOS live chat.
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